Mr Mvuleni Bukula had been employed by the Nelson Mandela Bay Municipality since 2000 and held senior management positions within the electricity and energy business unit. His post was subjected to the TASK job evaluation system under collective agreements concluded in the local government bargaining council. Following a rationalisation process and later the implementation of TASK outcomes in 2013–2014, his designation changed from director to deputy director with a lower TASK grade, although his salary was protected on a ‘contractual to holder’ basis. Mr Bukula objected to the evaluation outcome, lodged reviews and grievances over several years, and sought re-evaluation of his job. While internal processes and re-evaluation were ongoing and unresolved, SAMWU referred an unfair labour practice dispute (demotion) to the SALGBC in 2020. An arbitrator ruled that the council had jurisdiction, found that Mr Bukula had been unfairly demoted, ordered reinstatement to a higher position with retrospective benefits, and awarded compensation. The Municipality launched a review application in the Labour Court challenging jurisdictional rulings and the merits of the award.