The respondent, a 19-year-old scholar at the time, was injured in a 1993 collision between a motor vehicle insured by the Road Accident Fund (RAF) and his bicycle. He sustained a fractured left femur, soft tissue chest injuries, and multiple bruises. He underwent extensive medical treatment, including surgery involving plates and screws, lengthy hospitalisation, prolonged use of crutches, and later further surgery to remove implants. Complications resulted in a mal-union and shortening of his left leg, causing permanent disability, pain, restricted mobility, inability to participate in sport, and disfigurement. The Venda High Court awarded him R375 000 in general damages (subject to a 60% apportionment). The RAF appealed, contending that the award was excessive.