The appellant, Tetra Mobile Radio (Pty) Limited, was an unsuccessful tenderer for a KwaZulu-Natal provincial contract (ZNT 2482W) for the maintenance of repeater networks. The tender was awarded by the Central Procurement Committee to the third respondent, Infotrunk (Pty) Limited. Tetra, having previously held a similar contract, lodged an appeal to the Appeals Tribunal under s 20 of the KwaZulu-Natal Procurement Act 3 of 2001 and requested written reasons and extensive documentation relating to the tender process in order to formulate its grounds of appeal. While reasons were provided, the institutional respondents refused access to most of the requested documents, citing confidentiality. The High Court dismissed Tetra’s application to compel disclosure, and Tetra appealed to the Supreme Court of Appeal.