The respondent, Ms Nontembiso Norah Kate, a disabled and indigent woman living in the Eastern Cape, applied for a disability grant on 16 April 1996 under the Social Assistance Act 59 of 1992. Although her application ought reasonably to have been processed within three months, it was only approved some 40 months later, with no explanation for the delay. Once approved, the grant accrued retrospectively from the date of application, but only part of the accrued amount was paid, leaving a shortfall. The outstanding balance was paid years later, after legal demand. Ms Kate sought, inter alia, interest not only from the date the grant became payable, but also for the period of unreasonable delay prior to approval, claiming this as constitutional damages for the denial of her right to social assistance.