The applicant was dismissed on 20 December 2019 after being found guilty at a disciplinary hearing of gross misconduct for allegedly falsely accusing a senior manager of racism and of gross insubordination. An unfair dismissal dispute concerning the first charge was arbitrated before the Metal and Engineering Industries Bargaining Council. At arbitration, the employer relied on the evidence of a single witness, Mr Nicky Louw, who was also the complainant. Mr Louw was unavailable on the final arbitration date as he travelled to Namibia, and his attempted participation via Zoom was marred by severe connectivity problems. As a result, there was no effective cross-examination of Mr Louw. The commissioner undertook to rule on the admissibility and treatment of the untested evidence but failed to do so, ultimately finding the dismissal procedurally and substantively fair. The applicant, self-represented, brought a review application to the Labour Court.