The appellant applied in August 1999 for a permanent disability grant under the Social Assistance Act 59 of 1992. After approximately 19 months without a decision from the Eastern Cape Department of Welfare, she approached the High Court for relief. An order was granted directing the Permanent Secretary: Welfare (second respondent) to decide the application and, if approved, to pay arrear amounts, interest, and costs. By the time the order was made, a temporary disability grant had already been approved, unbeknown to the applicant and the court. When payment of the lump sum and interest did not follow, the appellant launched contempt proceedings seeking the incarceration of the second respondent for failure to comply with the court order. The High Court (court a quo) refused to issue a rule nisi for contempt, and the appellant appealed to the Supreme Court of Appeal.