Ms Mayadevi Singh was employed for many years as an educator by the KwaZulu-Natal Provincial Department of Education. She alleged that over a prolonged period she was victimised by her school principal, Mr Padayachee, through conduct such as unfair workload allocation, marginalisation, humiliation, and obstructive behaviour. Ms Singh contended that the department failed to take reasonable steps to protect her from this victimisation, despite an investigation into divisions at the school in 2005. She developed clinical depression, was hospitalised, and in 2011 elected to take early retirement approximately seven years before the normal retirement age. She instituted a delictual claim against the MEC for Education seeking damages for lost income, alleging that the department’s omission caused her depression and forced early retirement.