The applicant, Schapenberg Homeowners Association, a homeowners association falling within the definition of a community scheme under the Community Schemes Ombud Service Act 9 of 2011, applied to the Community Schemes Ombud Service for relief against the respondent, J Scheer, the registered owner of unit 9930 in the scheme. The association alleged that the respondent had fallen into arrears with levies and related charges despite receiving monthly statements, the approved budget, notice of levies after the AGM, and written demands for payment. The applicant relied on a statement of account reflecting the respondent's indebtedness and sought payment of R14 400.60, comprising levies and ancillary charges including CSOS levies, interest and legal costs. The respondent filed no submissions in response, despite being given notice and an opportunity to do so. The adjudicator also requested an updated levy statement and the scheme's conduct rules, which the applicant provided.
The application was granted. The adjudicator declared that the respondent owed the applicant R14 400.60 in respect of levies and ancillary amounts charged, including CSOS levies. The respondent was ordered to pay that amount in 12 monthly instalments of R1 200.05, with the first payment due within 30 days of receipt of the order and the remaining 11 instalments payable on the first day of each succeeding month. No interest would accrue on the outstanding amount during that 12-month period. The order did not affect the respondent's ongoing obligation to pay regular monthly levies and ancillary charges. If the respondent defaulted on any one payment, the full outstanding amount would immediately become due and payable. There was no order as to costs.
A homeowners association that proves, on a balance of probabilities, that an owner is in arrears with levies and ancillary charges is entitled to relief under section 39(1)(e) of the Community Schemes Ombud Service Act 9 of 2011 for payment of the amount due. In determining such disputes, the adjudicator may rely on the scheme's constitutional provisions governing levy liability and recovery, and may grant an order structured by instalments where appropriate. The failure of a respondent to file answering submissions does not defeat the claim where the applicant's evidence establishes the indebtedness.
The adjudicator observed that levies are the 'lifeblood' of a homeowners association and that non-payment negatively impacts service delivery within the scheme. These remarks explain the practical importance of levy collection but are not themselves necessary legal holdings. The discussion of the general rule that only relevant evidence is admissible, and the reference to the balance of probabilities standard in broad terms, also contains general explanatory comments rather than distinct binding principles. Additionally, the statement regarding the right of appeal to the High Court on a question of law was included as part of the standard notice following the order, not as part of the ratio.
This decision illustrates the CSOS adjudicative mechanism for the recovery of arrear levies in community schemes and confirms that a homeowners association may obtain an enforceable payment order under section 39(1)(e) of the CSOS Act where indebtedness is proved on a balance of probabilities. It is significant for showing that documentary proof such as statements of account, together with the scheme constitution, may suffice in the absence of a response from the owner. It also demonstrates the practical flexibility of CSOS adjudicators to fashion equitable payment terms, such as instalments and temporary suspension of interest, while still enforcing the scheme's entitlement to levies.