SARS conducted an audit of Danwet 202 (Pty) Ltd and issued an additional assessment for the 2012 tax year, significantly increasing the tax liability. Danwet objected, and SARS partially allowed the objection. Danwet attempted to lodge an appeal against the partial disallowance via SARS e-filing in December 2013, but SARS had no record of the appeal. More than six months later Danwet re-submitted the appeal with a request for condonation, alleging technical failures. SARS refused condonation on the basis that section 107(2) of the Tax Administration Act 28 of 2011 did not permit an extension beyond the statutory maximum period. Danwet approached the Tax Court, which granted condonation. SARS appealed to the Supreme Court of Appeal.