Various disputes between the appellants and respondents were referred to consensual arbitration under the Arbitration Act 42 of 1965. The arbitrator made an award on the merits (not in issue) and a costs award in which Leadtrain (Pty) Ltd was ordered to pay 80% of arbitration and certain High Court costs, certain costs were included as arbitration costs, and Mr Lilford was held jointly and severally liable for half the costs. The appellants applied to have the award made an order of court under s 31 of the Act. Mr Lilford counter-applied to have paragraphs 4 and 5 of the costs award set aside or remitted to the arbitrator under s 32(2), alleging misdirection by the arbitrator. The High Court granted the counter-application and set aside those paragraphs. The appellants appealed to the Supreme Court of Appeal.