The Local Municipality of Madibeng concluded a contract with Paphiri Business Enterprise CC, following a tender process, for refuse and waste removal services on the eastern side of the Hartbeespoort Dam. Although a Mayoral Committee resolution referred to an all-inclusive monthly fee of R110 000, the parties ultimately concluded a written agreement in August 2003 which provided for payment based on specific tariffs per house, business, and refuse container, with annual CPI escalations and six-monthly counts. Despite this, the municipality continued paying a flat R110 000 per month. The municipality failed to perform the agreed counts, and Paphiri undertook them, submitting periodic counts showing increased service numbers. Paphiri alleged it had been underpaid and sued for the shortfall. Its claim was dismissed in the magistrates’ court but upheld on appeal to the North Gauteng High Court, which found that Paphiri had been underpaid by R865 591.44. The municipality appealed to the Supreme Court of Appeal.